Inclusion in the Construction Industry
Chris Hayward, CEO, emphasizes the importance of inclusion in NMBS's culture, highlighting the distinction between diversity and inclusion.
Diversity refers to representation, or "who is in the room," while inclusion is about belonging, or "who feels welcome, valued and able to thrive in that room."
Diversity is about representation, about who is in the room. Inclusion is about belonging, about who feels welcome, valued and able to thrive in that room.
In the construction industry, this distinction is crucial, as addressing skills shortages requires becoming more diverse and drawing talent from wider groups, which can only be achieved by building a more inclusive culture.
The Role of Independent Merchants
Independent merchants, being local by nature, hire from and serve local communities, often having multigenerational ties to the surrounding areas.
- Hire from local communities
- Serve them daily
- Often have multigenerational ties to the surrounding areas
Despite this deep local knowledge, the workforce does not yet reflect the rich diversity of those same communities.
Author's summary: Inclusion is key to a diverse workforce.
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