AI is changing the CIO role: Manager, coach, referee and … therapist?

AI's Impact on the CIO Role

AI is transforming the role of the CIO, requiring them to be a manager, coach, referee, and even therapist. As AI reveals existing inefficiencies, the CIO must help the enterprise heal and adapt.

Artificial intelligence has moved beyond experimentation in manufacturing, with applications such as predictive maintenance, demand forecasting, and real-time supply chain visibility becoming operational realities.

AI isn’t breaking your company — it’s revealing what’s already broken.

However, AI adoption also presents a paradox: instead of smoothing over inefficiencies, it amplifies them, exposing the need for more streamlined processes and data consistency.

Author's summary: AI reveals company inefficiencies.

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CIO CIO — 2025-10-15