Praia Health, a patient experience orchestration platform, has collaborated with Labcorp to enhance lab appointment adherence, patient engagement, and operational efficiency at Providence.
According to Kurt Hammond, Praia's chief commercial officer, the goal was to create a more streamlined and supportive lab booking process for patients.
Providence connected its Praia Health-powered digital experiences with Labcorp's patient scheduling and lab ordering systems.
The partnership aims to navigate the shift from volume to value in healthcare, with plans to address imaging workflows next.
Author's summary: Praia Health partners with Labcorp to improve patient experience.